What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why can't I upgrade?

    Asked by nvp1996 on February 27, 2014 at 12:50 PM

    Everytime I try to upgrade it gives me an error messege.

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    JotForm Support

    Answered by EltonCris on February 27, 2014 at 03:02 PM


    Our apologies.

    Can you please provide more details about the error message you've encountered? By the way, I would suggest to relogin from your account as I've made a little changes on your limits. This might help get rid of the error when you subscribe to Economy or Professional plan. After the relog, please visit the pricing page and proceed with the subscription. http://www.jotform.com/pricing/

    Update us here should you encounter the same issue.