What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    having difficulty signing in

    Asked by lynn watkins  on February 27, 2014 at 05:59 PM

    Trying to sign in, cannot remember my password, tried to reset it, but when I enter my email and & click the link to send me new link to reset password, it doesn't advance. The same page just stays there.

    email reset password same page same
  • Profile Image

    Answered by pinoytech on February 27, 2014 at 07:39 PM

    Hi,

    Sorry for the inconvenience that may have caused. Have you tried already clearing your browser cache/cookies and using other browsers? If not, can you please give a try?

    If you still can't reset your account password, please do let us know.