What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why am I not able to log in when I click the "log-in" button?

    Asked by Troy on February 27, 2014 at 06:37 PM

    I am able to log-in to JotForm via my Blackberry, but am unable to log-in to it from my desktop PC.  I am using Firefox 26.0.  After entering the log-in information, I try to click the log-in button and although the button looks like it depresses, nothing more happens.

    JotForm pc Blackberry and
  • Profile Image

    Answered by pinoytech on February 27, 2014 at 08:29 PM

    Hi Troy,

    Sorry for the inconvenience that may have caused. Have you tried already clearing your browser cache and cookies? If not, can you please give a try?

    If the said issue still persist, please consider on using other internet browser.

    Feel free to contact us again at anytime.