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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Disable Auto Save Not Working for Conditional Rule

    Asked by antoniooi on February 28, 2014 at 04:03 PM


    I discovered that the 'Disable Auto Save' feature doesn't when clicking the 'Finish' button for Conditional Rule setup. I understand that the 'Preview' feature requires the latest modifications to be saved in order for JotForm to preview the latest changes correctly (but again, your developers need to provide a 'Draft' feature), but not for Conditional Rule Setup.

    Please rectify this as soon as possible. Thank you.

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    JotForm Support

    Answered by TitusN on February 28, 2014 at 04:55 PM


    Thank you for your feedback - however, please confirm the following (or correct me):

    1. The autosave feature, when disabled - does not save the conditional rules wizard when completed?

    2. The Autosave feature does not apply to the conditional wizard changes?

    3. Did you lose some changes that you made on your form?

    When you click on preview, the form automatically collects all changes and presents the form with the latest modifications - so in a way it acts as a save button

    It is always good practice to click on the save button after making any changes on the form (even when the save button is greyed-out and indicates that the form is saved - click on it anyway)

    This is because browser conditions are different from user to user, and  unexpected behavior often occurs -

    We have a form revision feature that can help you review the changes you made on your form - and revert changes or apply an ealier verson - sort of a form draft management panel - use this guide to access it.

    I will submit your request to our developers, but please help us understand your challenge better so that I can append that information for our developers to consider.

    Thans again.


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    Answered by antoniooi on February 28, 2014 at 06:57 PM

    Sorry for my unclear explanation. What I was trying to say is:

    If the auto save feature has been deliberately disabled by the user, JotForm SHOULD NOT auto-save the form when the user clicks on the 'Finish' button upon completing their conditional rule setup. I was just simply completing the conditional rule, that doesn't mean I was sure about my latest rules are better than my earlier rules.

    So please DO NOT auto-save the entire form when the user click the 'Finish' button of the conditional rule setup -- If the auto-save feature has been deliberately turned off.

    I hope you're clear by now.

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    Answered by Cesar on February 28, 2014 at 11:27 PM

    Thank you for the additional input. I will go ahead and raise your concern to the Dev Team, so that they can further evaluate your request. Once they have any additional information to the ticket I am escalating. The proper updates will be made to this thread. Thank you.

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    Answered by antoniooi on March 01, 2014 at 07:01 AM

    Thank you and much appreciated.

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    Answered by antoniooi on March 13, 2014 at 03:55 AM

    Thank you Nicholas. I will try it again.