- arganaAsked on July 14, 2011 at 09:51 AM
It appears that since it is an international transaction, I have to autorize the use of my credit card internationally which would take 3 business days. Would you be able to offer an extension of my jotform limits till tuesday 19 of july in order for me to upgrade.
- brx250Answered on July 14, 2011 at 09:08 PM
Unfortunately, Support does not have any control over extensions. The system automatically flags your account if you go over the limit. The best thing that we can do is to submit your request to our administrators. Also, if your using any of the major credit cards, you shouldn't be having any issues.
Thank you for using JotForm!
Albert | JotForm Support
- arganaAnswered on July 15, 2011 at 07:54 PMYes, there is what is called national credit cards in Brazil and lot of
other countries in the world maybe if you who whoever answered this
traveled a little would know and wouldnt say a stupid thing like if you
have a major credit card then you wouldnt have a problem. I have a
mastercard and it is national and I just asked to change it to
international to be able to use it with you guys but this change would
need 3 business days to take effect.
Thanks for understanding
Equipe de Vendas
- JotForm SupportmlizAnswered on July 16, 2011 at 03:27 AM
Your request for extension was already answered by one of our
support colleague from the following thread. If you have any follow up
questions about the upgrade it would be convenient if you can post it
on the original thread so that we can keep track of the progress.
Thanks for using JotForm.