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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    3 business days needed to use my credit card internationally. asking for temporary extension of form limit

    Asked by argana on July 14, 2011 at 09:51 AM

    Dear sir,

    It appears that since it is an international transaction, I have to autorize the use of my credit card internationally which would take 3 business days. Would you be able to offer an extension of my jotform limits till tuesday 19 of july in order for me to upgrade.


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    Answered by brx250 on July 14, 2011 at 09:08 PM

    Hi Hakim,

    Unfortunately, Support does not have any control over extensions. The system automatically flags your account if you go over the limit. The best thing that we can do is to submit your request to our administrators. Also, if your using any of the major credit cards, you shouldn't be having any issues. 

    Thank you for using JotForm!



    Albert JotForm Support 

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    Answered by argana on July 15, 2011 at 07:54 PM
    Yes, there is what is called national credit cards in Brazil and lot of
    other countries in the world maybe if you who whoever answered this
    traveled a little would know and wouldnt say a stupid thing like if you
    have a major credit card then you wouldnt have a problem. I have a
    mastercard and it is national and I just asked to change it to
    international to be able to use it with you guys but this change would
    need 3 business days to take effect.
    Thanks for understanding

    Equipe de Vendas

    Email: vendas@argana.com.br
    MSN: vendas@argana.com.br
    Skype: vendas.argana

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    JotForm Support

    Answered by mliz on July 16, 2011 at 03:27 AM

    Hi there,

    Your request for extension was already answered by one of our
    support colleague from the following thread.  If you have any follow up
    questions about the upgrade it would be convenient if you can post it
    on the original thread so that we can keep track of the progress.

    Thanks for using JotForm.