Can I cancel customer monthly subscriptions through Jot Form?

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    jason1129
    Asked on March 02, 2014 at 06:44 AM

    Can I cancel customer monthly subscriptions through Jot Form? I'm using PayPal Pro for auto monthly subscriptions. Can I cancel these subscriptions through jotform or do I need to continue canceling them through PayPal?

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    pinoytech
    Answered on March 02, 2014 at 10:04 AM

    Hi,

    To cancel PayPal subscription, please follow this simple steps.

    1. Log in to your PayPal Account

    2. Find the latest payment you have made to JotForm

    3. Click on subscription number for that transaction

    4. Click on the "Cancel Subscription" button.

    You can also visit this page for more detailed information on how to cancel PayPal subscription.

    https://developer.paypal.com/webapps/developer/docs/classic/products/

    Feel free to contact us again if you need further assistance.