What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Can I cancel customer monthly subscriptions through Jot Form?

    Asked by jason1129 on March 02, 2014 at 06:44 AM

    Can I cancel customer monthly subscriptions through Jot Form? I'm using PayPal Pro for auto monthly subscriptions. Can I cancel these subscriptions through jotform or do I need to continue canceling them through PayPal?

    Page URL:

  • Profile Image

    Answered by pinoytech on March 02, 2014 at 10:04 AM


    To cancel PayPal subscription, please follow this simple steps.

    1. Log in to your PayPal Account

    2. Find the latest payment you have made to JotForm

    3. Click on subscription number for that transaction

    4. Click on the "Cancel Subscription" button.

    You can also visit this page for more detailed information on how to cancel PayPal subscription.


    Feel free to contact us again if you need further assistance.