Why doesn't my submit button appear on I-Phones or other I-Products and is there a way to fix it?

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    Asked on March 03, 2014 at 02:35 PM

    If I pull up my jotform page on website, there is no submit button to click on to submit the form when I use an I-phone or similar products using a Safari Browser.

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    Answered on March 03, 2014 at 03:42 PM

    Does this issue also happens in the standalone version of the form?


    After checking your website's source code I realized you have set the iframe height at 848px. Maybe this is creating this difficulty, as some browsers/devices have different margin parameters:

    You can replace the embedding code on your website, and you can adjust the height value:

    <iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="//www.jotform.us/form/40514344058146" frameborder="0" style="width:100%; height:979px; border:none;" scrolling="no"></iframe>

    <script type="text/javascript">window.handleIFrameMessage = function(e) {var args = e.data.split(":");var iframe = document.getElementById("JotFormIFrame");if (!iframe)return;switch (args[0]) {case "scrollIntoView":iframe.scrollIntoView();break;case "setHeight":iframe.style.height = args[1] + "px";break;}};if (window.addEventListener) {window.addEventListener("message", handleIFrameMessage, false);} else if (window.attachEvent) {window.attachEvent("onmessage", handleIFrameMessage);}</script>


    Let us know if the problem persists.

    Thank you