How do I go about cancelling my subscription?

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    annsaid
    Asked on July 14, 2011 at 05:40 PM
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    NeilVicente
    Answered on July 14, 2011 at 06:15 PM

    Hi,

    It looks like you were able to successfully cancel your subscription. Cancelling your premium or professional subscription will not affect your forms in any way. Your account will only revert back to its free status. If you cancelled way before your subscription's billing date, your account shall stay as premium or professional until the time you have paid for expires.

    Thank you for doing business with Jotform!

    If you have other questions or concerns with regards to your account, do not hesitate to contact us again. Our support team members are always eager and able to help in any way we can.


    Regards,
    Neil