What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How do I go about cancelling my subscription?

    Asked by annsaid on July 14, 2011 at 05:40 PM
  • Profile Image
    JotForm Support

    Answered by NeilVicente on July 14, 2011 at 06:15 PM

    Hi,

    It looks like you were able to successfully cancel your subscription. Cancelling your premium or professional subscription will not affect your forms in any way. Your account will only revert back to its free status. If you cancelled way before your subscription's billing date, your account shall stay as premium or professional until the time you have paid for expires.

    Thank you for doing business with Jotform!

    If you have other questions or concerns with regards to your account, do not hesitate to contact us again. Our support team members are always eager and able to help in any way we can.


    Regards,
    Neil