Required Fields

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    pivotmedia
    Asked on March 03, 2014 at 05:42 PM

    All my fields are required on my form, yet I am getting blank submissions.

    Can you explain how and why?

    Thanks

  • Profile Image
    Welvin
    Answered on March 03, 2014 at 06:12 PM

    Hi,

    I checked your form notification email and the tags were correct so this is probably because of how the form is embedded. You are currently using the Javascript method so I suspect this creates a conflict to the page causing all the validation to stop from working without the users noticing it that their entries were not captured, but they are able to submit the form. I would advise to re-embed the form using our iFrame Method to fix it: Getting the Form iFrame Code. Please kindly monitor the form after changing the codes and let us know if you will still experience the issue.

    Thanks