What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
How do I edit the form so that it will complete the submission w/o the payment made through PayPal?Asked by dennisdelong on March 03, 2014 at 10:19 PM
You have answered this before and it worked fine. For some reason, some of the forms are not submitting and I have to manually release submission of the form.
Some of the forms are already paid but for some reason the form itself does not go to my email but the payment made does.
Please follow this steps to complete Pending/Incomplete Submissions.
1. Login to your account and go to My Forms page:
2. Select your Form and click Submissions menu above.
3. On the form's submission page, you'll see Incomplete Payments button just below the title of your form.
4. Clicking the Incomplete Payments link will open the list of pending submissions on your form. You may choose to either Delete, view Details of, or Complete this submission.
If you need further assistance, please let us know.
I know how to complete a submission form manually. What I am looking to
do, is to have the form submitted w/o the payment being completed.
I have done this before but forgot what I did to make this work.
Thanks for your quick response.
Dennis De Long
Industrial Tech. Instructor
Elkhorn High School