Can I be emailed about Pending Payments/Submissions?

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    ywammadison
    Asked on March 03, 2014 at 11:30 PM

    I have my form set to send me a pending payment email but I still don't receive one and my notification settings look OK. what am I doing wrong
    ?

     

    http://www.jotform.com//?formID=41196480950155

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    pinoytech
    Answered on March 04, 2014 at 12:39 AM

    Hi,

    Yes, you can set the Pending Payment Email to YES to allow email even payment transaction were not done. You can find this property in the payment field.

    If you need further assistance, please let us know.

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    ywammadison
    Answered on March 04, 2014 at 10:41 PM

    Thanks! That was easy. 

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    pinoytech
    Answered on March 04, 2014 at 10:44 PM

    You are welcome. If you need our assistance again, please feel free to contact us at anytime.

    Have a nice day!

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    happioca
    Answered on April 30, 2014 at 07:23 PM

    I have my form set to send me a pending payment email but I still don't receive one and my notification settings look OK. what am I doing wrong?

     

    http://www.jotform.com//?formID=41196480950155

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    happioca
    Answered on April 30, 2014 at 10:11 PM

    thanks for your quick attention. something happened and I got all the emails, later on in the day.

     

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    liyam
    Answered on May 01, 2014 at 02:24 AM

    Thanks for keeping us posted, happioca.

    Please do let us know if you have other questions or concerns.

    Thanks.