When I preview the form the capture is there, but when I embed the code

When I preview the form the capture is there, but when I embed the code into my web site the form comes up without the capture

Hi,

We can provide a more appropriate suggestion if you can share to us the URL of your website where we can see the form.

You can also try first re-embedding the form using iframe code embed if you haven't done so yet. Check if this resolve the issue.

 

Thanks!

Thank you for your reply. Unfortunately my URL wouldn't be any use to
you at ptesent as I am still building the website. As I am using iWeb I
used the special iWeb embed button because I read the instructions to
use the special buttons for particular software used. It actually shows
the words 'type the characters you see here' but doesn't show the box
with them in, or the one for typing in. Should I try iframe even though
I am using iWeb?
Joan
...

Hi Joan,

Yes, you can try the iframe embed code first and check if it does resolved the problem.

Guide: Getting-the-Form-iFrame-Code

Please let us know how it goes afterwards. Thanks!

Thanks for the suggestion, but it didn't work either. I got part of the
captcha but not displayed properly, and no box the type the answer in.
Joan
...

@Joanover

I got part of the captcha but not displayed properly, and no box the type the answer in.

Do you mean bottom part of your form is being cut off? If so, try increasing height of your form's iFrame code to fix the issue.

Please do update us for any progress.

Thanks!

No, the 'submit' which is below is still there
Joan
...

Hi Joan,

Are you using HTML Snippets? Can you check if there are settings for width and height? If this widget can be resize, please try to do so until you get the desired output.

You can also refer to this guide: http://www.jotform.com/help/12-Adding-Form-to-an-iWeb-Page

It is easier for us to diagnose this issue if we can view the form from where it is embedded on our browser. Visualizing it is sometimes difficult. Please provide a test page when you can. :)

Thanks!

It is now loading the captcha but not the 'submit' box. I have not been
able to alter the height in the code. /How/ do you do so?
Joan
...

Hello Joanover,

Like my colleague have already mentioned that it will be easier for us to help you if we are able to see the web page where you have embedded your form. Checking your form with its direct URL will always show complete form and we will not be able to investigate your issue.

Have you published your website yet? If not then please send a screenshot of the webpage for us to understand your issue. The following guide should help you upload image in your forum post:  http://www.jotform.com/answers/277033

Thank you!

I had been told the height of the iForm could be changed. All I was
asking is HOW to do it, as I believe that will fix my problem.
Joan
...

Try the following:

1. Get your form iFrame code.

2. Delete a script part (highlighted in yellow) that is following your iFrame.

Example:

<iframe id="JotFormIFrame" onDISABLEDload="window.parent.scrollTo(0,0)" allowtransparency="true" src="//form.jotformpro.com/form/40645748049967" frameborder="0" style="width:100%; height:465px; border:none;" scrolling="no"></iframe>

<script type="text/javascript">window.handleIFrameMessage = function(e) {var args = e.data.split(":");var iframe = document.getElementById("JotFormIFrame");if (!iframe)return;switch (args[0]) {case "scrollIntoView":iframe.scrollIntoView();break;case "setHeight":iframe.style.height = args[1] + "px";break;}};if (window.addEventListener) {window.addEventListener("message", handleIFrameMessage, false);} else if (window.attachEvent) {window.attachEvent("onmessage", handleIFrameMessage);}</script>

3. Play with a height parameter on your iFrame code.

<iframe id="JotFormIFrame" onDISABLEDload="window.parent.scrollTo(0,0)" allowtransparency="true" src="//form.jotformpro.com/form/40645748049967" frameborder="0" style="width:100%; height:465px; border:none;" scrolling="no"></iframe>

4. Use updated code on your web page.

Thank you.

Thank you for reply, however there was no way I could get INTO the
iFrame to edit it, so as I have no more time to fiddle, I have scrapped
that form and gone for one without a captcha.
Joan
...

Thank you for the additional input, if you do decide to go any further do let us know where you left off. So that we may further assist you. 

Thank you.