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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Receiving a blocked URL message upon submission, thereby form not being submitted.

    Asked by humanrostami on March 05, 2014 at 04:41 AM

    Hi,

    Some of our users encounter the above problem once they click on 'Submit' upon completing the form.

    The reason I say some, is that others are successfully ably to complte and submit their forms. 

    I have attached a screen shot from one of the users who has not been able to submit the form. It hangs on this page with the message you see.

    Looking forward to your assistance in this matter.

     

    Thank you and regards,

    Human Rostami

    Screenshot
    message problem assistance able to submit
  • Profile Image
    JotForm Support

    Answered by EltonCris on March 05, 2014 at 05:46 AM

    Hi,

    This might be the reason why (check your image below with comments). The two signature fields are not loaded properly on the browser, so this is browser specific. Might be the cause why they're unable to submit the form. Please suggest them to reload the form, these fields should be loaded otherwise it would cause problems like this.

    My test on your form works just fine, so the form should be working properly as expected.

    Thanks!