Can you change the subject line of an email depeonding on how someone responds to an item on a form

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    floydpr
    Asked on March 05, 2014 at 08:35 AM

    A co-worker wanted to be able to change the subject depending on how someone responded to a radio button question on a form in order to increase the priroity if needed. Can this be done?

    I know how to manually change the subject line, but did not see any conditions that would allow that.

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    ashwin_d
    Answered on March 05, 2014 at 09:15 AM

    Hello floydpr,

    Yes it is possible to achieve your requirement by creating multiple notification emails with different subject line. Then you can take advantage of our conditional login feature to send specific notification emails after the form is submitted. The following guide should help you:  http://www.jotform.com/help/167-How-to-send-to-a-specific-email-address-based-on-a-selection

    Please take a look at the following form and see if this is what you want to achieve:  http://form.jotformpro.com/form/40633809415959? Different radio button selection will send corresponding notification with the same subject line.

    Feel free to clone this form for closer look. The following guide should help you in form cloning:  http://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!