What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What happens if I go over 100 submissions a month on the Free plan?

    Asked by Larry Lioi on July 15, 2011 at 11:40 AM

    Just curious about what happens if I go over 100 submissions.  What happens to 101+?

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    Answered by allanftd on July 15, 2011 at 01:22 PM

    Hi Larry,

    Thank you for your message, Once you reach the maximum number of submissions for your account, your form will still be shown in your website. However, when a guest attempts to submit the form, the following message will be shown to your guest:

    The submission will not be successful and will not be reflected in your JotForm account.

    I hope you find this information helpful. Let us know if you need further assistance. Thank you for using JotForm!


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    Answered by pixelstation on July 15, 2011 at 05:46 PM

    Ok it might be better for the user if the form does not show on the site at all. No one wants to spend time filling out a form and find out the info can't be submitted.

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    Answered by allanftd on July 16, 2011 at 01:50 AM

    Hi pixelstation,

    Just an update on my previous response, Forms that are linked to JotForm accounts that have already exceeded the allowed number of submissions per month will display the following message instead of displaying the form itself:

    The error message I previously sent is for accounts that were disabled either by the user or by JotForm because of fraudulent activities:

    Sorry for the confusion. Please let us know if you have any other questions or concerns.



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    Answered by allanftd on July 16, 2011 at 02:06 AM

    Here is an example of a form created through a JotForm account that exceeded the monthly submissions allowance: