What happens if I go over 100 submissions a month on the Free plan?

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    Larry Lioi
    Asked on July 15, 2011 at 11:40 AM

    Just curious about what happens if I go over 100 submissions.  What happens to 101+?

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    allanftd
    Answered on July 15, 2011 at 01:22 PM

    Hi Larry,

    Thank you for your message, Once you reach the maximum number of submissions for your account, your form will still be shown in your website. However, when a guest attempts to submit the form, the following message will be shown to your guest:

    The submission will not be successful and will not be reflected in your JotForm account.

    I hope you find this information helpful. Let us know if you need further assistance. Thank you for using JotForm!

    JOTFORM SUPPORT

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    pixelstation
    Answered on July 15, 2011 at 05:46 PM

    Ok it might be better for the user if the form does not show on the site at all. No one wants to spend time filling out a form and find out the info can't be submitted.

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    allanftd
    Answered on July 16, 2011 at 01:50 AM

    Hi pixelstation,

    Just an update on my previous response, Forms that are linked to JotForm accounts that have already exceeded the allowed number of submissions per month will display the following message instead of displaying the form itself:

    The error message I previously sent is for accounts that were disabled either by the user or by JotForm because of fraudulent activities:

    Sorry for the confusion. Please let us know if you have any other questions or concerns.

    JOTFORM SUPPORT

     

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    allanftd
    Answered on July 16, 2011 at 02:06 AM

    Here is an example of a form created through a JotForm account that exceeded the monthly submissions allowance:

    http://www.jotform.com/form/11350043196

    JOTFORM SUPPORT