I have the same questions that Elizabeth ask.

Shine Shim
Asked on October 13, 2021 at 09:56 PM

I have the same questions that Elizabeth ask. I need to set up an autoresponder email to go to the person completing the form. Because the form is anonymous, we do not collect their email address. Is there a way to have an autoreply email be sent where the responder could give their email address to get the confirmation?

This is a re-post of a comment on Setting up an Autoresponder Email

Page URL:
https://www.jotform.com/help/26-setting-up-an-autoresponder-email/
Jessica

Jotform Support

Answered on October 13, 2021 at 11:15 PM

Hi Shine, thank you for reaching us.
It is not possible to send Autoresponder email when your form did not collect any email addresses. The system will not know where to send.
Let us know if you have other questions.