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Once I synced my Jotform account with CC, CC automatically sent out a Welcome e-mail
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RMK73ELakeAsked on March 06, 2014 at 04:30 AMOnce I synced my Jotform account with CC, CC automatically sent out a 'welcome' email to all of my previously received submissions through Jotform. That meant that if someone completed my form on my webpage in November and I synced my Jotform account with CC in March, all of those November inquiries got a standardized 'welcome' letter on the date of the sync from CC. This can NOT and should NOT happen. Something needs to be fixed here!
This is a re-post of a comment on Jotform Now Integrates with Constant Contact
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JonathanAnswered on March 06, 2014 at 06:45 AMJotform SupportHi,
The triggering of welcome e-mail for those already subscribed users is not caused by Jotform integration. It is actually on the CC side.
You can disable the CC welcome e-mail for the already subscribed users through CC.
I searched the CC support page and found this solution
Please try the suggested solution on your end. Inform us if there are still issue.
Thanks.