What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Conditional Text fields missing from email notificationAsked by billbrown80 on March 06, 2014 at 08:35 AM
I have conditional fields that are shown based upon radio button selection. These are missing form the email notification - I do not see them as an option.
After checking your form I noticed that you used Text fields to show the conditional content. This fields don't show in the email notifications/auto-responders. I forwarded this issue to our development team so they can analyze better this question.
Once they have an update you will be notified through this thread.
Meanwhile you can try this workaround:
Let us know if you need more assistance.