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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can I send the Notification/Autoresponder in a certain date not immediately after user submits the form?

    Asked by veenstrateam on March 06, 2014 at 10:53 AM

    submit email based on date time ENTERED by user NOT submission date

    email date time
  • Profile Image
    JotForm Support

    Answered by ashwin_d on March 06, 2014 at 11:54 AM

    Hello veenstrateam,

    I am not sure if I have understood your question correctly.

    Do you want to schedule the submission email to be sent? Unfortunately, we do not have such feature.

    Please explain in details on what you want to achieve. 

    We will wait for your response.

    Thank you!

  • Profile Image

    Answered by veenstrateam on March 06, 2014 at 12:50 PM
    I just tried to edit my post on the support site to give you more info but the site says I am not authorized. Fortunately I copied the info before I hit submit…..Here is what I am thinking.. Thanks for responding. Cindi
    We would like to send an email 1 hours after a date and time which is picked by a user...but the challenge is that we have created a drop down for the times because we need a time range for the person to pick from (this is a form for REALTORS setting up a showing.) and we wanted to use the date picker that was an add on. Is this possible?
    Here is a sample form http://www.jotform.com//?formID=40628365651154
    Here is the need and an explanation why....
    A REALTOR says he would like permission to show a house at a time (picked from dropdown picker) and date. Here is what we already know we can do 1) Send an email to listing agent with the showing info 2) send an email to the seller with the info
    Can I also send an email immediately to the buyer agent who completed the form giving a confirmation and the showing instructions which are also shown on the thank-you page? (Pretty sure I can do this already, but just confirming)
    Can I also send an email with another form I create (a showing feedback form) to the buyer agent who completed the showing request form. The email would go out 1 hour after the showing time and date that the agent plugged into the showing request form.
    If this were doable as a template, I suspect you could get LOTS of REALTORS to use this for their property listings.
    Veenstra Team of Evenboer-Walton REALTORS®
    David Veenstra, REALTOR®, MBA, GRI, CRS
    Jason Veenstra, REALTOR®
    Cindi Veenstra, Office Manager
    Jeremy Veenstra, Commercial REALTOR® Partner - NAI Wisinski
    www.VeenstraTeam.com
    Use our great house search www.FindHomesinKalamazoo.com
    Sold@VeenstraTeam.com
    phone: 269-350-5514
    fax: 773-751-2206
    Have you liked us on Facebook yet? Please do! http://www.facebook.com/veenstrateam
    ...
  • Profile Image

    Answered by EliezerN on March 06, 2014 at 02:44 PM

    Thanks for the explanation.

    Yes you can send an email confirmation to the buyer (the form submitter) by setting up an Autoresponder. Here is how to create an autoresponder: Creating a form autoresponder

    So, I have understood your request now. You want to send an email to the form submitter (the buyer agent) in the date he/she requested and an hour after the time he picked from the dropdown menu, right? So, if the buyer picked "Date: 03/06/2014 ; Time: 9 AM - 10 AM" The email should be sent to him/her at 11 AM, correct?

    Unfortunately, we do not have such feature that can allow us to schedule the delivery of emails (Notifications or Autoresponders).

    But I think this would be a good implementation for our builder that would help to many users. So, I have forwarded a feature request to our development team so that they can consider your request.

    We cannot promise anything, but we will surely update you viat this thread in case there is any news.

    Thanks

  • Profile Image

    Answered by veenstrateam on March 06, 2014 at 03:10 PM
    You got it. Thanks! Would be a very marketable feature for REALTORS.
    Veenstra Team of Evenboer-Walton REALTORS®
    David Veenstra, REALTOR®, MBA, GRI, CRS
    Jason Veenstra, REALTOR®
    Cindi Veenstra, Office Manager
    Jeremy Veenstra, Commercial REALTOR® Partner - NAI Wisinski
    www.VeenstraTeam.com
    Use our great house search www.FindHomesinKalamazoo.com
    Sold@VeenstraTeam.com
    phone: 269-350-5514
    fax: 773-751-2206
    Have you liked us on Facebook yet? Please do! http://www.facebook.com/veenstrateam
    ...
  • Profile Image
    JotForm Developer

    Answered by irem on June 15, 2016 at 04:50 AM

    Hello,

    We’ve implemented scheduled autoresponders! Now you can send your autoresponders to your submitters after selected time delay!

    In order to use that feature you can simply follow the instructions below:

     

    1. Open Emails Wizard on builder.

    2. Select autoresponder email that you want to delay its delivery time.

    3. Click on Advanced tab.

    4. Select schedule date on the dropdown menu in the Set Email Time section.

     

     

     

    Then, your responses will be sent after selected time delay for each submission.

    Hope this helps for you. If you have any questions about scheduled autoresponders, please let me know.

     

    Thank you for contacting us.