What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    android image upload issue

    Asked by Patrick Feihle  on March 06, 2014 at 04:43 PM

    hello there,


    i am a programmer and am creating a site for one of my clients and there is a user image upload. i wanted client side image cropping for obvious reasons.


    i had some problems with it and when it googled a bit around, i found a thread on your site where one of your customers had issues with it.


    well, i finally figured it out. obviously it could be a different issue, as i didnt look into jotform at all.

    so, to clarify, if you use clientside cropping of the image and send it to a php upload script with a new XMLHttpRequest and this is still an issue, you can contact me for help on that issue.


    best wishes,

    patrick feihle

  • Profile Image

    Answered by KadeJM on March 06, 2014 at 05:51 PM

    Hi Patrick, That thread is actually relatively old being backdated from May 20th, 2013. I think this was fixed with the more recent release for Android back in November 2013.

    I don't have Android, only iPhone sorry so I can't test it unless I take time to install several other programs to emulate a beta for it which could take awhile so I will talk to my colleagues about it as I think one of them has one.

    From the sound of it I am under the impression that you've tried it and it's not working? Or did you just mean that you wanted to request it as an in-app implementation for this sort of thing involving cropping before it's sent to JotForm or elsewhere even.

    I'd be more then happy to pass this along to our developers once I have further information about this problem to go on with.