My jotform is not working! They say "Form Not Found" this form is disabled.

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    Asked on March 07, 2014 at 06:37 AM

    Hi there, I seem to have encountered a known problem,


    I have just integrated a very basic contact form on to my website, it worked fine for a short time, untill I do some basic changes. Now it shows up on the site as the form was not found and was disabled.


    And when I log in to my account this shows up:


    "Due to terms of use violation, your account has been suspended.

    It was suspected to be used for phishing. If you think this is a mistake please contact us to resolve this issue."


    Please help me resolve this issue, i would like to get this form done by today, and really do not uderstand how you may of reached this conclusion..!

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    Answered on March 07, 2014 at 09:08 AM

    Hello InterEntreprise,

    Upon checking your account I found that it's suspended by our anti-phishing system. We have automated anti-phishing system which scans all forms and mark them with probability of being used for phishing activities.

    Upon taking a closer look at your form, I can confirm that it's not being used for any phishing activities. I have activated your account now.

    I'm sorry for the trouble caused to you.

    Thank you!

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    Answered on November 25, 2015 at 07:43 PM

    @Jotform Support -

    I have the same problem as well and all i'm using for my forms is for clients websites that i'm creating

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    Answered on November 25, 2015 at 11:36 PM

    Hello jbrservices,

    I have moved your question to a new thread and you will be answered here: 

    Thank you!

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    Answered on January 26, 2016 at 07:05 PM

    My form doesn't work too, says all the time "Oups! form not found...."
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    Answered on January 27, 2016 at 01:57 AM

    @ elkrasavitsa

    We will resolve your issue separately here