Order Form: Total amount won't be calculated

  • mruettgen
    Asked on March 7, 2014 at 6:57 AM

    Hello there,

    I found out this helpfull order form thing - exactly what I needed. I set up my form, but the total amount won't be calculated. What could be wrong?

    Is there a possibility to refer to the total amount in the Thank-You-Page or in the E-Mail which will be send to the user?

    Thank you in advance!

    Cheers, Marcel

    Page URL: http://form.jotformeu.com/form/40652738816360
  • jedcadorna
    Replied on March 7, 2014 at 9:39 AM

    Hello Marcel,

    Thank you for contacting us.

    Issue is now fixed kindly test your form again and let us know if the issue persists.

  • mruettgen
    Replied on March 7, 2014 at 9:44 AM

    Yeah – great! It works! :) Thank you so much.

    Yet another question: How can I refer to the total amount in e.g. a mail-notification? Are there any possibilities?

  • mruettgen
    Replied on March 7, 2014 at 11:32 AM

    darn... form seem to be broken again :(

    Is there something I do wrong? Just edited the form..

  • KadeJM
    Replied on March 7, 2014 at 2:04 PM

    Sorry about that.  I think there was a minor glitch that caused this to reoccur for you again but I've fixed this for you. Should this continue to happen more just let us know and we'll go ahead and push this matter over developers since at that point there is likely a bigger problem involved in this issue.