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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Are form submissions secure?

    Asked by bellamontessori14 on March 07, 2014 at 03:38 PM

    Someone pointed out that a site I designed is "not secure" because I don't have an SSL. I'm using Jotform on one of the pages for an enrollment form for the school. He was concerned about hackers being able to intercept the data. I chose "secure" when I embedded the form on my site, but I'm not sure if this makes the information still interceptable between my site and your servers.

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    JotForm Support

    Answered by jonathan on March 07, 2014 at 06:33 PM


    I suggest you also refer to this article for guidance about having secure form http://www.jotform.com/help/63-How-can-I-receive-SSL-Submissions

    I assure you that forms are secure on our servers. =) So, when you embed it on your website, it should also be part of the security measure. Most especially if you embed using its secure URL.

    But what I can clarify to you is, during transmission of data, the data are not Encrypted (data are only plain text), meaning anyone who are highly advance in hacking to intercept data in transit, can do read the data.

    As mentioned, it may require high sophistication to do this though.

    If you are still concern on this, we always suggest not including confidantial information into your form. Like, student numbers, social security numbers, passwords, login ids.. and the likes.

    Hope this answers your question. Informus if you need further assistance.