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    Having trouble editing submitted forms

    Asked by CCUMKids on March 09, 2014 at 08:32 AM

    In our VBS registration form, I have created several conditional fields. The last question on each page is some version of: "Would you like to register a child?" If the answer is no, they are taken to the last page of the form. If they say yes, they are taken to the very next page where they can enter child information.

    This conditional formatting works perfectly fine when people are filling out the form. However, when I go in through the submissions page to edit an entry, I can only access the first page and the last page of any form. Even when I select "yes" at the bottom of the page and click "save & continue", I am taken directly to the final page of the form. 

    Help! Thanks,

    Sarah Flannery


    Page URL:

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    JotForm Support

    Answered by jonathan on March 09, 2014 at 09:48 AM

    Hi Sarah,

    The submission data edit will not work for conditioned form with save session also.

    Because you are now only editing an existing data, the condition logic will not be considered anymore since it is like you are just overriding the condition when you edit the original answers for the condition rules.

    What I suggest you try to do first before editing the submission results is to temporarily DISABLE the condition on the form and just re-enable again after you have completed the edits, 

    Refer to the screen below where to disable to condition temporarily.

    (click image to enlarge)


    Please try this method. Inform us if you need further assistance.