PDF Editor: PDF Documents are automatically duplicated

Create your own downloadable app without any coding. Learn more

grantandstone
Asked on October 20, 2021 at 06:10 AM

I've also noticed that when I go into the PDF builder, there are now zillions of NEW DOCUMENT tabs and forms that I have not created, nor will have anyone else. They have just appeared. What is going on with Jotform? So unstable! I've deleted 10 or more of these tabs but they just keep going.
Nikola

Jotform Support

Answered on October 20, 2021 at 06:33 AM

Sorry for the inconvenience this may have caused.
I checked your PDF Editor and there are more than 100 PDF Documents. I'll report this issue to our developers. If there is any update, we will inform you here right away.
grantandstone
Answered on November 05, 2021 at 10:42 AM

Any update please?
Johann

Jotform Support

Answered on November 05, 2021 at 10:50 AM

Greetings,
I'm going to ask.
Have a good day,
Johann
grantandstone
Answered on March 31, 2022 at 10:37 AM

Hi, any update on this issue please as I still have numerous New Document 1 PDF's in the PDF Builder when I should only have the 1 document titled PURCHASE ORDER PDF?
Ivaylo

Jotform Support

Answered on April 01, 2022 at 05:32 AM

Hello grantandstone,
There is still no update from the backend team. But I sent a follow up to them. We will immediately let you know here, when we have any updates.