Card form: Questions are shifted or not showing

Hi, thank you for contacting support.

Are you perhaps referring to the form https://www.jotform.com/form/212908675782872?

As per checking, there seem to be several incomplete conditions. Could you please try to fix these conditions first and let us know if you can't still submit the form?

We look forward to your response.

Ok - I have deleted all those conditions (they must have been imbedded in the template I used, as I did not create them).

However, still the same issue?

Thanks kindly

Arabelle

Hello There

Thanks for contacting support

I checked the privacy settings, seems that your form has been set as private.

And only the person who is allowed to access it will be able to view it.

You need to change privacy settings in order for your users to view it.

If this is not the issue, please let us know more details, or you can share a screenshot of the errror.

Regards

The Issue was still occurring when the form was public.

I have re-selected 'Public'.

However, when you get to the second last question - Should be Name and then Date - the fields do not even appear on screen:

Thanks

Greetings.

I was able to replicate the problem. I will forward it to our developers, and as soon as we hear back from them, we will let you know.

Thank you for your patience.

Hello,

I apologize for the inconvenience. We are working on the issue.

You can follow these steps to continue to use your form.

1- Click on the form designer.

2- Select any theme on the color tabs.

3- Duplicate the hidden box field.

4- Delete the first hidden box field.

I hope that the temporary solution is working for you.

Regards,

Hello,

The issue is fixed. Thank you for your patience.

Regards,