What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Google Spreadsheet Integration: Spreadsheet not updating on form submissions

    Asked by hauhcc on March 11, 2014 at 03:32 AM
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    Answered by hauhcc on March 11, 2014 at 03:35 AM

    *reintegrated a new excel sheet, data comes out, but once after that, It wont get updated from new submissions


    Can't afford to keep creating new excel spreadsheet all the time

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    JotForm Support

    Answered by EltonCris on March 11, 2014 at 09:49 AM


    I was able to reproduced the problem. I have now raised this issue to our developers for further investigation. We'll let you know once this is fixed as soon as possible.

    Our apologies for any inconveniences caused.


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    JotForm Founder

    Answered by aytekin on March 11, 2014 at 10:59 AM

    Just tested it and it took about 3 seconds for google spreadsheet to be updated. So, the problem seems to be fixed now. But, please let us know if you are still having problem. 

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    Answered by hauhcc on March 11, 2014 at 09:08 PM

    Problem solved, thank you :)