- GemstoneAsked on March 11, 2014 at 03:55 PM
I am trying to use multiple conditions on a radio button and only the first condition is working. When a radio buton is selected, we want only the corrsponding questions to be available. When selecting the first radio button, the appropriate questions appear and the rest dissapear due to the condition I set. However, after selecting the second radio button, it is not following the conditions I set. I have not set the remaining conditions because I can not get the second one to work.
Can you please help me with this? Thank you for your help.
- JotForm SupportMike_TAnswered on March 11, 2014 at 04:53 PM
Thank you for contacting us.
The issue is caused by conflicts between Show and Hide conditional actions. In our system, the corresponding Hide conditions are not required if you use Show conditions. In other words, we can use Show conditions, and it will automatically hide other options.
For example, on your form we will need to set the Show actions for each Radio Button option:
Do the same with other Radio Button Options:
You can Clone that form to your account in order to check the back end.
If you need any further assistance on this, please let us know. We will be happy to help.
- GemstoneAnswered on March 11, 2014 at 05:13 PM
Thank you for your help. That seems to have worked except we are still getting come extra boxes outside of the conditions set up. Such as extra "Why Does this nominee deserve this award" text areas that shouldnt be there when we select an answer to the radio buttons.
Any advice on how to remove those?
- JotForm SupportMike_TAnswered on March 11, 2014 at 07:01 PM
It looks like that one of 'Why does this nominee deserve this award?:' questions was used in a wrong order.
I have fixed this issue on your 'Top Terps Nomination Form 2014' form. Please re-check it now.
- GemstoneAnswered on March 11, 2014 at 07:15 PM
It looks great, thank you so much for your timely help and support!
- JotForm SupportMike_TAnswered on March 11, 2014 at 07:16 PM
You are quite welcome. Thank you for using our service.