What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Multiple Conditions on One Radio Button Questions

    Asked by Gemstone on March 11, 2014 at 03:55 PM

    Hello,

     

    I am trying to use multiple conditions on a radio button and only the first condition is working. When a radio buton is selected, we want only the corrsponding questions to be available. When selecting the first radio button, the appropriate questions appear and the rest dissapear due to the condition I set. However, after selecting the second radio button, it is not following the conditions I set. I have not set the remaining conditions because I can not get the second one to work. 

    Can you please help me with this? Thank you for your help.

     

    James

     

    Page URL:
    &lt;disabledtype=&quot;text/javascript&quot;src=&quot;http://form.jotf<br/>ormpro.com/jsform/40627203682956&quot;&gt;&lt;/script&gt;

    multiple conditions selected hello and
  • Profile Image
    JotForm Support

    Answered by Mike_T on March 11, 2014 at 04:53 PM

    Thank you for contacting us.

    The issue is caused by conflicts between Show and Hide conditional actions. In our system, the corresponding Hide conditions are not required if you use Show conditions. In other words, we can use Show conditions, and it will automatically hide other options.

    For example, on your form we will need to set the Show actions for each Radio Button option:

    Do the same with other Radio Button Options:

    Form:

    http://form.jotformpro.com/form/40695967648980

    You can Clone that form to your account in order to check the back end.

    If you need any further assistance on this, please let us know. We will be happy to help.

  • Profile Image

    Answered by Gemstone on March 11, 2014 at 05:13 PM

    Thank you for your help. That seems to have worked except we are still getting come extra boxes outside of the conditions set up. Such as extra "Why Does this nominee deserve this award" text areas that shouldnt be there when we select an answer to the radio buttons.

    Any advice on how to remove those?

  • Profile Image
    JotForm Support

    Answered by Mike_T on March 11, 2014 at 07:01 PM

    It looks like that one of 'Why does this nominee deserve this award?:' questions was used in a wrong order.

    I have fixed this issue on your 'Top Terps Nomination Form 2014' form. Please re-check it now.

  • Profile Image

    Answered by Gemstone on March 11, 2014 at 07:15 PM

    It looks great, thank you so much for your timely help and support!

  • Profile Image
    JotForm Support

    Answered by Mike_T on March 11, 2014 at 07:16 PM

    You are quite welcome. Thank you for using our service.