Multiple Conditions on One Radio Button Questions

  • Gemstone
    Asked on March 11, 2014 at 3:55 PM

    Hello,

     

    I am trying to use multiple conditions on a radio button and only the first condition is working. When a radio buton is selected, we want only the corrsponding questions to be available. When selecting the first radio button, the appropriate questions appear and the rest dissapear due to the condition I set. However, after selecting the second radio button, it is not following the conditions I set. I have not set the remaining conditions because I can not get the second one to work. 

    Can you please help me with this? Thank you for your help.

     

    James

     

  • Mike_T Jotform Support
    Replied on March 11, 2014 at 4:53 PM

    Thank you for contacting us.

    The issue is caused by conflicts between Show and Hide conditional actions. In our system, the corresponding Hide conditions are not required if you use Show conditions. In other words, we can use Show conditions, and it will automatically hide other options.

    For example, on your form we will need to set the Show actions for each Radio Button option:

    Multiple Conditions on One Radio Button Questions  Image 1 Screenshot 30

    Do the same with other Radio Button Options:

    Multiple Conditions on One Radio Button Questions  Image 2 Screenshot 41

    Form:

    http://form.jotformpro.com/form/40695967648980

    You can Clone that form to your account in order to check the back end.

    If you need any further assistance on this, please let us know. We will be happy to help.

  • Gemstone
    Replied on March 11, 2014 at 5:13 PM

    Thank you for your help. That seems to have worked except we are still getting come extra boxes outside of the conditions set up. Such as extra "Why Does this nominee deserve this award" text areas that shouldnt be there when we select an answer to the radio buttons.

    Any advice on how to remove those?

  • Mike_T Jotform Support
    Replied on March 11, 2014 at 7:01 PM

    It looks like that one of 'Why does this nominee deserve this award?:' questions was used in a wrong order.

    Multiple Conditions on One Radio Button Questions  Image 1 Screenshot 20

    I have fixed this issue on your 'Top Terps Nomination Form 2014' form. Please re-check it now.

  • Gemstone
    Replied on March 11, 2014 at 7:15 PM

    It looks great, thank you so much for your timely help and support!

  • Mike_T Jotform Support
    Replied on March 11, 2014 at 7:16 PM

    You are quite welcome. Thank you for using our service.