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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form not working in Firefox, but works in IE & Chrome - joomla site.

    Asked by arcadianews on July 18, 2011 at 10:33 AM

    Hi - I am unable to see my form in Firefox. It does work fine in IE & Chrome.

    In looking through the forum, I noticed that the "height" issue has affected some, but I don't know how to change that. The form is in a joomla site, so I has to install the "jumi" module for that. Not sure if that makes any difference?


    Here's my form: http://www.jotform.com/?formID=11623435514

    And here's the page it's on in my site: http://www.arcadiadaily.com/upload


    Thank you,


    Page URL:

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    JotForm Support

    Answered by liyam on July 19, 2011 at 04:42 AM

    Hello Greg,

    Thank you for your post.

    I will forward this matter to the development team and let them take a look at this.  For the meantime, if it's alright for you to use iframe, please do so.

    Thank you for your patience.

    Warm regards,


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    JotForm Support

    Answered by liyam on January 21, 2013 at 11:22 AM

    We apologize for missing to update you, arcadianews.  I'm not sure whether the problem you had was fixed by the development team since I could no longer find the page on your website. But, if you're still experiencing any problems with your forms, please do let us know.