Mobile App: Thank You Page redirect within the App

  • rihaki8314
    Asked on October 25, 2021 at 11:29 AM

    Hello.

    I had a question about how to setup the form post-submission. I want to give the user an option to open up a new form with some fields pre-filled based on their responses in the previously submitted form. I was able to set it up through the URL redirect on the Thank You page but the issue is that the new form with the pre-filled fields opens in a web browser. Our users are on mobile and the intent is for them to use the app since it's more convenient. Is there a way to open up a new form in the app with the fields pre-filled? Thank you.

  • Michal_S Jotform Support
    Replied on October 25, 2021 at 12:37 PM

    Hello!

    Unfortunately, it is not possible to keep it in the app - the Thank You Page redirect will open the redirected page in the browser - this is because it doesn't know whether it's redirecting to another form or an outside website.

    If you'd like, we can forward this as a Feature Request to our developers, but I cannot guarantee the implementation of the feature or provide an ETA.

    I apologize for the inconvenience.

    Thank you for your understanding.

  • rihaki8314
    Replied on October 25, 2021 at 1:20 PM

    Thank you for responding. Yes, please forward this as a Feature Request. The app is easy to use and it would be helpful to keep the entire process within the app itself.

  • Michal_S Jotform Support
    Replied on October 25, 2021 at 2:59 PM

    Hello!

    I have forwarded this possibility to our developers as a Feature Request.

    As I mentioned, I cannot guarantee the implementation of the feature or provide an ETA.

    We will inform you in this thread once any progress is made.

    Thank you!

  • Felizio JotForm Support
    Replied on April 17, 2024 at 7:38 AM

    Hi rihaki8314,

    Thanks for waiting patiently. It is possible to show the edited Thank You Page after submission on the mobile app as well.

    Mobile App: Thank You Page redirect within the App Image 1 Screenshot 20

    Reach out again if you need any other help.