What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Calculation Option Not Showing:

    Asked by RogerYelvington01 on March 11, 2014 at 10:28 PM

    On my Form: http://forms.atfgyms.com/form/40195970336963

     

    I am not able to add field "paidin212", into my form calculations.  The Calculate Field setting is not showing up in the options.  I was able to do the calculations with the same field on the form I cloned this one from originally:

    http://forms.atfgyms.com/form/40266911441954

    I've had it working before, please help get this back up and running.  I only need the field to equal the same as the "total" field in the same section, as my other form does.

     

    Thank you!

     

    Roger

    Page URL:
    http://forms.atfgyms.com/form/40195970336963

    form calculations calculations section calculate field
  • Profile Image

    Answered by Cesar on March 11, 2014 at 10:53 PM

    I have tested the form: http://forms.atfgyms.com/form/40195970336963 directly on your account. Yet I am able to see the field PaidIn212 under fields list for calculation. Kindly verify this. If possible try clearing the browser's cache and log back in to your account and try again. 

    https://shots.jotform.com/cesar/screens/paidin212.jpg

     

    Do let us know if the issue persists, thank you.

     

    Related Article:

    How to clear your browser's cache

  • Profile Image

    Answered by RogerYelvington01 on March 11, 2014 at 11:36 PM

    The "calculation field" option in the drop down settings on the field is not showing up.  So I'm not sure how to edit it?

     

    I see it is available when I access the calculate field option in other fields, but how to I create a formula that will give the desired output in the Paid in Full field, if the calculate field option is not there directly?

  • Profile Image

    Answered by Cesar on March 12, 2014 at 12:18 AM

    If this is a new field, this may be due to the recent changes that have been performed on the calculation tool. Kindly try adding a new calculation field directly from the widget section:

    Serch for the widget: Form Calculation and drag the tool to your form.

    https://shots.jotform.com/cesar/screens/formcalc.jpg

     

    Do let us know if you need further assistance. Thank you.