Smooth E-signatures displayed as a broken image on email notification

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    diagnos
    Asked on March 12, 2014 at 12:52 PM

    Hi, just a follow up on this thread

    http://www.jotform.com/answers/207343-E-signatures-displayed-as-a-broken-image-on-email-notification

     

    After editing the email, all images appear broken. The upload is working fine: when a pdf is downloaded both signatures appear on the pdf. I know there's a ticket open on this...can you please confirm the status?

     

    Thank you!

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    Mike_T
    Answered on March 12, 2014 at 04:31 PM

    This issue is specific to your form, the Smooth Signatures are somehow conflicting with the Voice Recorder Widget on your form. I have created a ticket about this issue, and we will let you know if we have any updates.

    In the meantime, please consider removing the Voice Recorder Widget from your form.