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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Smooth E-signatures displayed as a broken image on email notification

    Asked by diagnos on March 12, 2014 at 12:52 PM

    Hi, just a follow up on this thread



    After editing the email, all images appear broken. The upload is working fine: when a pdf is downloaded both signatures appear on the pdf. I know there's a ticket open on this...can you please confirm the status?


    Thank you!

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    JotForm Support

    Answered by Mike_T on March 12, 2014 at 04:31 PM

    This issue is specific to your form, the Smooth Signatures are somehow conflicting with the Voice Recorder Widget on your form. I have created a ticket about this issue, and we will let you know if we have any updates.

    In the meantime, please consider removing the Voice Recorder Widget from your form.