What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    PROBLEMAS EN FORMULARIOS

    Asked by SEGURALIA on March 12, 2014 at 02:30 PM

    HOLA AMIGOS:

    LAMENTABLEMENTE SEGUIMOS TENIENDO PROBLEMAS CON LOS FORMULARIOS EN ENTORNO SEGURO HTTPS: , NO SABEMOS EL MOTIVO PERO EN MUCHOS ORDENADORES FUNCIONA CORRECTAMENTE, PERO EN OTROS MUCHOS DA ERROR CONSTANTEMENTE, TANTO EN CHROME COMO EN EXPLORER, FUNCIONANDO CORRECTAMENTE EN MOZILLA.

    OS ADJUNTAMOS IMPRESION DE LA PAGINA WEB EN CHROME (EN EXPLORER PASA LO MISMO), DONDE PODEIS COMPROBAR QUE EL FORMATO ES DISTINTO, Y NO DEJA PASAR PAGINA.

    POR SI SIRVE DE ALGO, EN EXPLORER DA EL SIGUIENTE ERROR:"Jotform no esta definido, error en linea 49, caracter 4.

    LAMENTAMOS LAS MOLESTIAS DE NUEVO, PERO NOS URGE, ESPERAMOS QUE PODAIS AYUDARNOS.

    MUCHAS GRACIAS Y UN SALUDO

    Page URL:
    https://www.correduriadirecta.com/EMISIONCOMERCIOS.html

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    JotForm Support

    Answered by Mike_T on March 12, 2014 at 05:13 PM

    Thank you for contacting us.

    As far as I can see, you use correct https iFrame code on the page, and I was not able to reproduce any issues in both Chrome and Internet Explorer.

    If the problem still persists, is this related to some specific version of Windows and Internet Explorer? Any additional information would be appreciated.