Reports feature is not working

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    Asked on March 12, 2014 at 03:57 PM

    I'm trying to pull a report and an icon pops up saying that it's working and nothing happens.

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    Answered on March 12, 2014 at 05:53 PM

    I kindly ask you to please tell us which form and which report  you are trying to create, so we can be of more assistance.

    Meanwhile you may try to clear your browser's cache.

    Thank you

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    Answered on March 12, 2014 at 06:50 PM
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    Answered on March 12, 2014 at 08:22 PM

    Hi Daudley,

    It will help us provide you with better response and suggestions if you can share to us the URL of the website where we can check the report.

    Please provide us more details so that we can check further.

    With regards to IE browser, it is always suggested to only use the latest version of browsers to avoid any issue that could be related to obsolete application (i.e. old browser)

    Thank you.