Reports feature is not working

  • trodino
    Asked on March 12, 2014 at 3:57 PM

    I'm trying to pull a report and an icon pops up saying that it's working and nothing happens.

  • Carina
    Replied on March 12, 2014 at 5:53 PM

    I kindly ask you to please tell us which form and which report  you are trying to create, so we can be of more assistance.

    Meanwhile you may try to clear your browser's cache.

    Thank you

  • trodino
    Replied on March 12, 2014 at 6:50 PM
  • jonathan
    Replied on March 12, 2014 at 8:22 PM

    Hi Daudley,

    It will help us provide you with better response and suggestions if you can share to us the URL of the website where we can check the report.

    Please provide us more details so that we can check further.

    With regards to IE browser, it is always suggested to only use the latest version of browsers to avoid any issue that could be related to obsolete application (i.e. old browser)

    Thank you.