What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    what does it mean "the submission is already completed or expired" ?????

    Asked by mohamed  on March 13, 2014 at 10:13 AM

    im trying to submit my form that redirected to your website through http://www.stpcenter.biz/siteapps/protected/login.html

    it gives me an error at the end and telling me the submission is already completed or expired

    without recieving any emails

    do you have problems in the server ?

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    Answered by EliezerN on March 13, 2014 at 11:19 AM


    Unfortunately we cannot access to your form as your webpage requires permission. And your screenshot is broken somehow.

    I tried searching for your account but I could not find anyhting either. So, can you please provide the URL of the standalone of your form or the log in details of your webpage? That way we will be able to further investigate.

    In the mean time you may also check the Form Limits settings, probably you set up an expiration date for your form or any other limits.

    We will wait for your response.


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    Answered by mohamed  on March 13, 2014 at 11:50 AM
    please find attached the screenshot
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    JotForm Support

    Answered by abajan on March 13, 2014 at 01:58 PM

    Unfortunately, there's no screenshot in your last reply either. Please do the following:

    1. Go to: https://www.jotform.com/help/image_upload.php?naked=true

    2. Click "Choose File" button and choose your image file (should be in JPG or PNG format and not more than 500KB)

    3. Click "Send Image" to upload (you should be able to see the file successfully uploaded in the image section)

    4. Select and Copy the direct file URL from the "Image URL" box

    5. In our forum editor, click the "Insert/Edit Image" button:

    6. Paste link in the "Image URL" box:

    **You should be able to adjust the image dimensions, we advise to set 550 in the first box to fit the image in the forum view.**

    You're done!

    The preceding instructions were copied from this thread

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    Answered by mohamed  on March 14, 2014 at 06:00 AM
    today new message appears , " Form over quota" this form exceeded its
    allocated quota !!!
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    JotForm Support

    Answered by TitusN on March 14, 2014 at 09:42 AM


    We really need access to your web page - or at least the form URL so that we can assist you - we're flying blind - because with the information we have, we cannot locate your account or the form you need support for.

    If you do not have a jotform account - I would reccomend that you create one using this link: http://jotform.com/signup

    This will help you manage your form's better, and also help us to assist you.

    Looking forward to your response.