Card layout: Missing scroll bar while editing the form

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    Asked on October 28, 2021 at 12:18 AM

    Hi, my forms are really long, and when I am building them and testing things like conditional logic, it gets really tiring scrolling through from the top of the form in Form Builder every time I stop the preview, to get to the point in the form that i need to edit. There is a button for taking me back to the top which is helpful. Having another button to take me to the bottom would also be nice, but even more helpful would be a scroll bar to quickly get me to where I want to go.

    It would also be nice if it took me back to the part of the form in Form Builder that I was working on when I turn off 'preview form' and return to work on my form again.


  • Profile Image
    Answered on October 28, 2021 at 03:28 AM


    Thank you for contacting us, there is a scrollbar on the right of the form builder that you can use to scroll over the form, also you can use the page up/down and home/end keys on your keyboard to make scrolling through the form faster.

    Please let us know if you require any further information or assistance.

    Have an amazing day.

  • Profile Image
    Answered on October 29, 2021 at 02:24 AM

    I just did some more experimenting and it seems that it's because of the background image. If i remove the background image all of a sudden I can see the scroll bar again. But if I use any of the background options (video, color, custom image, image theme) the scroll bar disappears again.

    I also noticed the disappearing scroll bar in Edge.

  • Profile Image
    Answered on October 29, 2021 at 06:01 AM


    We apologize for any inconvenience this has caused you. We appreciate you providing more information about the problem you're having.

    Allow me to further check and I'll reach out again as soon as I have an update.

    We appreciate your patience and understanding.

  • Profile Image
    Answered on October 29, 2021 at 06:11 AM

    Thanks for patiently waiting.

    I was able to replicate the issue on 4 different browsers. I have already escalated the issue to our backend developers. We don't have an ETA, however, they will reach out to you as soon as the issue has been fixed.

    Kind regards,

  • Profile Image
    Answered on November 11, 2021 at 12:17 AM

    Hi, i've noticed that the "return to top" icon at the bottom is also hidden under the background graphic now.

  • Profile Image
    Answered on November 11, 2021 at 03:54 AM

    Hello there,

    The color of the 'return to top' icon hasn't changed. It just happens that the default color somehow blends with your form's background.





    As for your original inquiry, I regret to inform you that we have not yet received any update from our backend developers. I've already made a follow-up with them. We'll reach out to you soon.

    Let us know if you need further assistance.

    Best regards,