Dropbox integration: The Form fields option redirects to a blank page.

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    richardsickler
    Asked on October 28, 2021 at 09:09 AM

    Hi,

    I'm recently having problems with dropbox integration where I go to edit the integration and choose a field to have in the folder title, and it just loads up a blank blue page when I click on the option. Really frustrating as the folder name is what I use to search through! Can you help at all?

    Cheers,

    Rich

    Screenshot
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    Basil_A
    Answered on October 28, 2021 at 09:16 AM

    Hi,

    Can you please confirm the browser that you are using?

    Can you please test this with a different browser?

    Looking forward to your reply.

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    richardsickler
    Answered on October 28, 2021 at 09:28 AM

    I've used it on Safari on my MacBook and Safari on my iPhone, and produces the same thing. I've just done it on Chrome on my MacBook and it is working now! Never been an issue in the past but happy to work with it on Chrome!

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    Basil_A
    Answered on October 28, 2021 at 09:41 AM

    Hi,

    I was able to replicate the issue that you are referring to in Safari, I will raise the issue to our back-end team for them to fix it.

    We will notify you once the issue is fixed.

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    richardsickler
    Answered on October 28, 2021 at 09:47 AM

    That's great. Thanks

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    yasir
    Answered on November 05, 2021 at 08:41 AM

    Hi,

    We apologize for the inconvenience caused so far.

    We did the necessary changes for this not to happen again.

    Let us know if there is still a problem.

    Best.