What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I cancelled Jot form Subscription and they just charged account

    Asked by rdeck on March 13, 2014 at 05:26 PM

    The account is under rdeck. I cancelled the other day and i beleive they charged me any way. I use jopt form on a event buy event basis right now I dont have an event coming up can you please refund me the money.

    Page URL:
    http://form.jotform.us/form/33006256462145

    cancelled and
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on March 13, 2014 at 09:16 PM

    Very sorry about that

    I've canceled this and refunded the last charge