Jotform Approval: Recover Approval Status of submissions

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    pdpbcaf
    Asked on October 29, 2021 at 04:15 AM

    Hello


    I really need your help, I accidentally deleted the approval flow in my jotform which caused the previous submissions were lost all the approval status and just the submissions after the deleted just exist. So is there any kind of way all I can get back all the data of the previous submissions approval status ?

    Please Help
    Malik

  • Profile Image
    Billy_G
    Answered on October 29, 2021 at 06:30 AM

    Hello,

    I hope you're doing well and thanks for reaching out.

    We're very sorry to hear about the situation.

    I'm afraid that the Approval status is not stored anywhere on your Jotform account. I'd like to escalate your issue to our backend developers to see if they have kept the approval status somewhere in our database. Hopefully, it is not deleted after you deleted your forms Approval flow.

    We don't have an ETA, however, they'll reach out to you as soon as there's an update. We appreciate your patience and understanding.

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    Billy_G
    Answered on October 30, 2021 at 06:33 AM

    By the way, kindly confirm which form you're referring to.

    Additionally, I cannot promise that the approval statuses can be restored but it is worth asking our backend developers.

    We'll be waiting for your response.

  • Profile Image
    pdpbcaf
    Answered on November 03, 2021 at 09:43 AM

    Thank you for the confirmations

    I look forward to the result of the backed developers.

    Best regards