What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    can not add anything in the form

    Asked by 2maxgroup on March 13, 2014 at 11:21 PM

    Dear sir,

     

    i though their might have some bug, i cannot add any shoping cart in any new or old or  clond order form, please help to fix it, thanks~ 

    order form thanks
  • Profile Image
    JotForm Support

    Answered by ashwin_d on March 14, 2014 at 02:48 AM

    Hello 2maxgroup,

    I'm sorry for the trouble caused to you.

    Upon checking your account and form, I did not find any issue with it. Most likely the issue must be related to browser cache. Have your tried to clear your browser cache already? Please do so and that should solve your problem. The following guide should help you :  http://www.wikihow.com/Clear-Your-Browser's-Cache

    Do get back to us if the issue persists.

    Thank you!