What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What happens when I exceed my forms entry limit?

    Asked by gruenderbus on July 19, 2011 at 06:04 AM

    I am currently on the free plan and think about upgrading. 

    What happens if I exceed the limit of my current plan. Will I lose all entries, will the person submitting receiven an error message? How does it work? 

     

    Thanks

    Henning

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    Answered by allanftd on July 19, 2011 at 07:22 AM

    Hi Henning,

    Thank you for your message, Forms that are linked to JotForm accounts that have already exceeded the allowed number of submissions per month will display the following message instead of displaying the form :

    The submission will not be successful and will not be reflected in your JotForm account.

    I hope you find this information helpful. Let us know if you need further assistance. Thank you for using JotForm!

    JOTFORM SUPPORT

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    Answered by allanftd on July 19, 2011 at 07:24 AM

    Hi Henning,

    If I may add, you will not lose the submissions and files already sent to you previously. You will only not be receiving new ones.

    JOTFORM SUPPORT