What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Stripping the variable field values from a paypal field

    Asked by youthencounter on March 14, 2014 at 05:42 PM

    I'm trying to use these on a PayPal donation field. The information here is incorrect.

    amount = price

    firstname = ? (I've tried firstname, cc_firstname, and first)

    lastname = ? (same as above)

    addr = addr_line1, and addr_line2 (addr did not work)

    zip = postal (zip did not work)

    Any help?



    This is a re-post of a comment on How to Strip Payment Labels and Separate Payment Info on Email Alerts

    donation same and
  • Profile Image
    JotForm Support

    Answered by EltonCris on March 14, 2014 at 10:49 PM

    Hi,

    Did you append it on your Paypal field variable?

    Example: If your Paypal field variable is {myproducts}, to seprate the total you can write the following:

    {myproducts:total}

    Is this the form in question http://www.jotformpro.com/form/40066450386958 ? Let us know so we can check and review your current setup. 

    Thanks!

  • Profile Image

    Answered by youthencounter on March 18, 2014 at 04:47 PM

    Thanks. Yes I am trying to append on the paypal field for that form.

    If you want to take a look at the Donation Information Test email that'd be great.

    I'm suring {myproducts:price} because {myproducts:total} was empty when I tested it. Everything works except for the names.

  • Profile Image
    JotForm Support

    Answered by TitusN on March 18, 2014 at 08:14 PM

    Hello,

    Try {myProducts12:cc_firstName} and  {myProducts12:cc_lastName}

    Hope that helps

  • Profile Image

    Answered by youthencounter on March 20, 2014 at 04:21 PM

    Thanks for the help. Turns out the issue was that I was urlencoding the fields. If I don't do that it works fine.

  • Profile Image

    Answered by Carina on March 20, 2014 at 05:51 PM

    If you need further assistance please let us know.

    Thank you