Times have mysteriously changed on submissions

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    Lucy  
    Asked on November 01, 2021 at 07:13 AM

    Hello


    We have a booking form for our photography business, today it seems all our bookings have changed by one hour earlier.

    This has completely thrown our calendar for the next month off track.

    why would that happen?

    Our clocks changed by an hour yesterday in England. My settings are by London time scales - although I’m not sure why that would physically change appointments from 10am to 9am on the submarine form? (and the rest of the day is the same)…. Please help! All our bookings are now all wrong 😑

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    Tommaso_F
    Answered on November 01, 2021 at 07:40 AM

    Hello Lucy,


    We have forwarded this to our back-end team. Could you also please share with us the submissions IDs?
    https://www.jotform.com/help/549-where-to-find-the-submission-id/