What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    what's going on with my account?

    Asked by fabiosengo on March 15, 2014 at 08:33 AM

    Dear JotForm User, 


    You have currently reached the limits of your account. Your forms will be disabled Monday at 12pm EST. Guest accounts are limited to 10 SSL submissions per month. 


    Upgrade your account today to continue using JotForm; receive submissions, collect payments from your users and have more upload space. Upgrading is quick and easy:



    Thanks for using JotForm, 

    Page URL:

  • Profile Image

    Answered by gori-mathew on March 15, 2014 at 09:52 AM

    It seems that the message was sent by mistake, I can confirm that your account's limits have not been reached. Please disregard the message and do feel free to let us know wherever you need our assistance.


  • Profile Image

    Answered by fabiosengo on March 15, 2014 at 10:28 AM

    how can I put the JotForm (text box and send) to my fan page on facebook ssl? Only works with ssl?



  • Profile Image
    JotForm Support

    Answered by ashwin_d on March 15, 2014 at 01:00 PM

    Hello fabiosengo,

    You can embed your form in facebbok. The following guide should help you in embedding :  http://www.jotform.com/help/22-Adding-Form-to-Facebook

    Yes it only works with SSL. Unfortunately, facebook does not allow you to embed non secure content. More over facebook only works on SSL and most of the modern browser does not allow to display non secure content in a secure web page. 

    Hope this helps.

    Do get back to us if you have any question.

    Thank you!