Is the IG account disabled due to Jotform?

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    Gina OTool 
    Asked on November 01, 2021 at 10:25 AM

    Hi there,

    My company uses jotform for a variety of different events, ordering forms etc. We usually post these links in our Instagram bio but I wanted to see if this was allowed/best practice?

    We recently had an IG account disabled without warning and we want to ensure these links are secure/aligned with Instagram's community guidelines.

    Thanks!

  • Profile Image
    Nina Japitana 
    Answered on November 01, 2021 at 11:08 AM

    Hi there,

    I understand the hassle of getting your Instagram account disabled without warning. But, yes, you should be able to post jotform URLs in your Instagram bio. 

    You can also check these articles to ensure that you are aligned with their guidelines, and to avoid getting banned or blocked-

    Community Guidelines| Instagram

    How To Avoid Getting Blocked Or Banned By Instagram.

    I hope everything goes smoothly! :)

  • Profile Image
    Samuel_Ray
    Answered on November 01, 2021 at 11:11 AM

    Hello,


    I just want to confirm, did Instagram confirm that your account was disabled due to the Jotform links that you've shared?

    I did a quick check on Instagram's end for you and from what I saw, they're allowing the sharing of links such as Jotform form links. You may also review the website's Community Guidelines by clicking on this link: Community Guidelines.

    Please don't hesitate to reach back out to us if in case there's anything else that we can assist you with about this concern.