I have a support request in but get error 404 when I try to see the response.

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    Angela 
    Asked on November 01, 2021 at 11:58 AM
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    Nina Japitana 
    Answered on November 01, 2021 at 01:38 PM

    Hi Angela,

    Are you seeing this on your screen?

    1635788069_6180252525439_

    This shows when users attempt to follow or enter a broken link. Please review the link and verify its existence.

    You can also share the link and the screenshot of the error you're getting so the support team can check for you.

    Have a nice day!

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    VincentJay
    Answered on November 01, 2021 at 01:48 PM

    Hi,

    Are you trying to open a support ticket link or download PDF via email?

    If not, please provide more information about your issue so we can assist you better.