I have a support request in but get error 404 when I try to see the response.

  • Angela
    Asked on November 1, 2021 at 11:58 AM
  • Nina Japitana
    Replied on November 1, 2021 at 1:38 PM

    Hi Angela,

    Are you seeing this on your screen?

    1635788069 6180252525439 Screenshot 10

    This shows when users attempt to follow or enter a broken link. Please review the link and verify its existence.

    You can also share the link and the screenshot of the error you're getting so the support team can check for you.

    Have a nice day!

  • VincentJay
    Replied on November 1, 2021 at 1:48 PM

    Hi,

    Are you trying to open a support ticket link or download PDF via email?

    If not, please provide more information about your issue so we can assist you better.