I am trying to complete your sign up form but it won't allow me to type in the username field? Trying to upgrade. What do I do?

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    Asked on July 19, 2011 at 10:29 AM

    I did not realize that there was a limit on the free usage.  I need to make this available right away. 

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    Answered on July 19, 2011 at 10:34 AM

    I found the solution through the other replies that other folks asked.  Thanks.  It works now.

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    Answered on July 19, 2011 at 10:35 AM

    Hi Steve,

    Welcome to JotForm and we apologize for the inconvenience. May we ask which username are you trying to use? Please ensure that it is not yet in use (an automatic system message will tell you this) and another user suggested that you may also try pressing the ALT key while typing your preferred username in the signup page. You may also try another web browser such as Mozilla Forefox or Google Chrome and let us know how it goes.

    We shall await your response so that we can assist your further. Thank you for your patience.