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simplifyingitAsked on November 2, 2021 at 12:57 AM
I am sure we did not used to have this on our forms. How can we remove "Powered By JotForms" and the "Create Your Own Jotforms" on our forms please?
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Maria Carrissa TanReplied on November 2, 2021 at 3:43 AM
Hello simplifyingit,
Thank you for reaching us!
I know you don't want these ads showing on your forms. I can definitely help you with that. Just follow these steps and it will be removed from your forms.
Instructions:
- Open your account.
- Open this link: https://www.jotform.com/myaccount/settings
- Scroll down and disable the Jotform Brand section.
I hope this is the answer you are looking for. Let us know if you need more assistance.
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simplifyingitReplied on November 8, 2021 at 1:11 PM--reply above this line--
Thank you for submitting your request to the SimplifyingIT Accounts Helpdesk!
Helpdesk hours are Monday-Friday 9AM-5PM GMT+8/WA time.
*Normal response time is 48 business hours so if this matter is URGENT and you have a premium support agreement please call 1800 80 99 68 once you have submitted your ticket. Please have the ticket number ready for elevated ticket support.
You can track the status of your inquiry at the link below.
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Support ticket answered:
Remove Jot form advertising on our forms
Hello
simplifyingit,
Your
support ticket "Remove Jot form
advertising on our forms" has been answered. If you still need assistance,
just reply to this email.
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VincentJayReplied on November 8, 2021 at 1:16 PM
Hi,
Do you still need assistance? I am not sure if we received an autoresponder email or if you're reply to my colleague.
Thank you!
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simplifyingitReplied on November 8, 2021 at 1:22 PM--reply above this line--
Thank you for submitting your request to the SimplifyingIT Accounts Helpdesk!
Helpdesk hours are Monday-Friday 9AM-5PM GMT+8/WA time.
*Normal response time is 48 business hours so if this matter is URGENT and you have a premium support agreement please call 1800 80 99 68 once you have submitted your ticket. Please have the ticket number ready for elevated ticket support.
You can track the status of your inquiry at the link below.
WARNING NOTICE: This email originated from an OUTSIDE source. Do not click links or open attachments unless you recognise the sender or know the content is safe.
There’s a new response on your
question:
Remove Jot form advertising on our forms
Hi,Do you still need assistance? I am not sure if we
received an autoresponder email or if you're reply to my colleague. Thank
you!
Answered by
VincentJay
View this thread
111 Pine St. Suite 1815, San Francisco, CA 94111
24/7 Support
Unsubscribe Thread
https://cloudhelpdesk.com.au/User/AutoLogin?username=forum%2B3475213%40jotform.com&email=forum%2B3475213%40jotform.com&userHash=74d84373e01d2b87c30d3af1fa9bc996&ReturnUrl=https%3A%2F%2Fcloudhelpdesk.com.au%2FTicket%2F60438
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simplifyingitReplied on November 8, 2021 at 8:33 PM--reply above this line--
Yes we still need assistance. How do we remove the advertising for Jotform from our forms as I am sure this did not used to display.
Kind regards,
Peter Hulbert
System Administrator
We're Simplifying IT
phone 1800 80 99 68
webwww.simplifyingit.com.au
facebook facebook.com/weresimplifyingit/
If you like what we do please review our business: https://g.page/r/Cb_prZAFxT9GEAg/review
https://cloudhelpdesk.com.au/User/AutoLogin?username=forum%2B3475213%40jotform.com&email=forum%2B3475213%40jotform.com&userHash=74d84373e01d2b87c30d3af1fa9bc996&ReturnUrl=https%3A%2F%2Fcloudhelpdesk.com.au%2FTicket%2F60438
WARNING NOTICE: This email originated from an OUTSIDE source. Do not click links or open attachments unless you recognise the sender or know the content is safe.
There’s a new response on your
question:
Remove Jot form advertising on our forms
Hi,Do you still need assistance? I am not sure if we
received an autoresponder email or if you're reply to my colleague. Thank
you!
Answered by
VincentJay
View this thread
111 Pine St. Suite 1815, San Francisco, CA 94111
24/7 Support
Unsubscribe Thread
SimplifyingIT Helpdesk \ SimplifyingIT Accounts | In progress | Normal priority
NOTE: When replying to this email please leave the subject-line intact.
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roneetReplied on November 8, 2021 at 8:51 PM
Hello Peter,
Your forms should not show the Jotform branding now. I have unchecked the settings due to which it showed the Jotform footer.
Please let us know if you have further queries.
Thanks.
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simplifyingitReplied on November 14, 2021 at 8:36 PM
Thanks mate.