I am unable to access my forms OR log in to my account

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    Heather Miracle 
    Asked on November 02, 2021 at 09:24 AM

    Hello,

    I am not able to log into my account or access any of my forms.. I just tried to reset my password and it still won't let me access anything.. any suggestions on what I can to do access my account??!


    Thanks,

    Heather

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    Marco_S
    Answered on November 02, 2021 at 09:57 AM

    Hello there,

    Thanks for reaching out to us.


    I forwarded your request to our Review team to investigate further.


    You'll get an update as soon as possible,

    Regards

  • Profile Image
    Heather Miracle 
    Answered on November 02, 2021 at 01:42 PM

    Any word?

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    Amos_W
    Answered on November 02, 2021 at 02:19 PM

    Hi there,

    We are waiting for a response from our review team, we will get back to you once we have an update

    I apologize for the inconvenience,

    Thank you

  • Profile Image
    Marco_S
    Answered on November 02, 2021 at 05:19 PM

    Hello there,

    Our Review team has reinstated your account.

    You should now be able to regularly log in.


    Let us know if you need any further assistance,

    Regards