What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Autorespond seem to be down

    Asked by egil500 on March 16, 2014 at 08:15 PM

    Could you check out if there is something wrong with your autorepond system ... it do not seem to be down ...

    ... it seems like it is olnly autorespond from noreply@jotfrom.com and noreply@formrespons.com that seem to work ... any other email that I have set up to send responders don't seem to work ....

    check autorespond email service down
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    Answered by egil500 on March 16, 2014 at 09:09 PM

    I have tested and it seems like it is olnly autorespond from noreply@jotfrom.com and noreply@formrespons.com that seem to work ... any other email that I have set up to send responders don't seem to work ....

  • Profile Image

    Answered by egil500 on March 17, 2014 at 04:05 AM

    Hi there, could you please answer this... 

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    JotForm Support

    Answered by NeilVicente on March 17, 2014 at 04:10 AM

    A bug report ticket has already been submitted. We have alerted our developers regarding the existence of this problem, so this should be fixed soon.

    We will keep you posted on the status of the ticket via this thread.

    Thank you for your patiene.

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    JotForm Support

    Answered by NeilVicente on March 17, 2014 at 04:15 AM

    This has been fixed.

    Cheers!